Quote:
Originally Posted by robko
This is why companies need to learn to NOT give different products the same name  . When they 1st announced the Aura and said due to sales they were keeping the Aura HD, I knew there were going to be issues (at a minimum on here). Glad you at least got a discount code  |
Agreed. Whenever I spoke to Customer Care, I made 100% sure to always refer to it as the new Aura 6", or the Aura 2013 6" to avoid this confusion. And I definitely sent them back the Aura 6". Like I said, they certainly are not great communicators.
I'm a good sport and can see the offbeat humor in the situation. I'll just refuse the shipment as advised and start the whole ball game over. Nothing else to be done about it.
And at least I get a free book
. God knows when I'll be able to read it on my shiny new Aura 6" though...
