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As I said, I don't think 20% is the wider reality. I'm sure PW does well with the average consumer.
20% does seem to be the reality here though (not statistical of course) and if so, still something that does seem like a lot.
Some here have exchanged many times too, increasing the exchanges beyond what this poll shows. KBoards has similar stories too.
It is very clear not all feel issues at all. Nobody is saying they do. But still there are many with issues.
20% exchanges would be a lot.
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