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If you both could, why not take a photograph of text on the PW screen right before a full-screen refresh flash - is it every fifth or sixth page? Or more on PW2, twelve was mentioned somewhere? I don't recall...
Anyway, because people do have different perceptions, photographs would be useful to determine whether or not this is a unit to unit variance or simply a perception variance?
Also, mentioning what font and font size you use - and whether or not you use the "always on" refresh, would help too to rule out software variance?
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