Quote:
Originally Posted by rone1986
How long was the RMA process to get your replacement? Did they contact you, or did it show up out of the blue?
I remember, I did have to chase them up for tracking info for my initial order too... They really aren't great communicators, are they?
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I received it September 19th and we went from there ... a great deal of back and forth via phone, email ... replacement arrived October 9. I suppose you could say out of the blue, I really had no idea when they would actually send it, they kept threatening to though.