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Old 10-10-2013, 12:40 AM   #5
rone1986
Enthusiast
rone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beautyrone1986 does all things with Zen-like beauty
 
Posts: 37
Karma: 32734
Join Date: Oct 2013
Device: Kobo Aura (2013)
Quote:
Originally Posted by tlaine View Post
Yes, I received my replacement unit today. It has the same defect for which it was replaced although to a lesser degree. And the sparkle which I didn't report has been replaced with one in a better area. I have a great sense of humour, good thing.
How long was the RMA process to get your replacement? Did they contact you, or did it show up out of the blue?

I remember, I did have to chase them up for tracking info for my initial order too... They really aren't great communicators, are they?

Oh well. They promised to contact me (yet again) within 48 hours with an update. Fingers crossed.
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