Originally Posted by sirmaru

You only mentioned cosmetic PERCEPTIONS in your poll. My unit just froze causing me to do a re-start. That is more serious than cosmetics and you did not even mention it.

Anyway, my PW 2012 also froze twice once causing me to call Amazon CS once to help me fix it.

If freezes become frequent, I'll exchange the unit of course. Rare intermittent freezes are tolerable.

There is nothing wrong with the PW 2012. I'm keeping it for my wife to use while I use the PW 2013. Both are good units but the 2013 unit has much better contrast.

See this link for a video of a 93 year old woman with Macular Degeneration who has been enabled to read for the first time in 10 years due to the excellence of the PW 2013. It is dated Oct. 4, 2013, under the 5 star reviews. It is entitled: "The Joy of reading RETURNS."

http://www.amazon.com/Kindle-Paperwh...DateDescending

That video, ALONE, makes the PW 2013 a must buy for anyone who is growing older. Since using Kindles for the last 4 years I have avoided a cataract operation, never needed to use glasses and still have 20/20 vision in both eyes attributed by me to the KINDLES. All 4 of the eye doctors where I go ALL use Kindles and recommend them to their patients.