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Old 10-04-2013, 08:56 PM   #609
allowingtoo
Bibliophile
allowingtoo began at the beginning.
 
Posts: 159
Karma: 10
Join Date: Sep 2010
Device: Amazon
Quote:
Originally Posted by laura99 View Post
Well that did not go to well. The transferred me to a specialist and she basically said that is just the way it is, sorry.

If these show up in Best Buy before the 30 days I may just buy one and see if it is better. If not, may just return it and stick with the basic Kindle.
I was on Live Chat. I went through 3 people. The first transferred me to a Kindle specialist and then they transferred me to a Kindle special specialist. I had to convince them that my text was gray and it was giving me a headache trying to read it. It took a while. They had me on hold several times while they did "who knows what". There truly was not enough of a contrast between the font and the screen for me. The second PW was a big difference. Especially when the light comes on at night - then it was really enhanced and washed out.
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