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Old 10-03-2013, 10:06 PM   #2
beckybug3
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Posts: 30
Karma: 17120
Join Date: Sep 2012
Location: Georgia, USA
Device: Kobo Touch, a dead Kobo Aura HD, and a dead Kobo Wifi
After reading several of the threads, I see where some folks have had luck logging out and then back in. Since I had done this to no success when I was trying the uninstalls/reinstalls, I thought to try this with an old account which was having purchasing issues about 2 years ago. Imagine my surprise it would load on the desktop app and the ereader (I have not tried it using the internet yet). But when I logged out of the old account and logged back into the new one, same 'sync cancelled' and library unable to load issues returned.

Things that make you go hmmm...
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