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I dropped mine with the cord plugged in and it broke the poorly soldered female part from the board inside. After buying a set of tiny screwdrivers from Canadian Tire I was able to open the back, it needs a very small torx, and see the part that failed. I then proceeded to make a mess of resoldering the part back in and turned the unit into garbage. This CAN be fixed, and quite easily if you have any skill with a soldering iron. I am simply too new with one and overheated everything.
To avoid this happening to the THIRD Arc I have had to purchase I no longer handle it while it is plugged in.
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