Quote:
Originally Posted by nynaevelan
he was sending my information to the techs to see if he could have them wipe out all the collections on my devices in order for me to start over. He said he would get back to me within a few days if this was possible or not.
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I hope you get a response from tech support faster than I have. I logged a problem with Instant Video in July (the free ep I got was no longer available, but the site won't let me delete the season from my library because no eps exist). I have logged the same problem six times now, and it's a repeating problem as I now have two shows with the same error. Customer Service reps have been nice enough when I chat with them, but they have to keep bumping it up to tech support to fix. As of October 3rd, I have gotten no response on progress or corrective actions taken by tech support
