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Originally Posted by Vmurph
I called kindle's customer service about this awhile back and apparently there is NO way to delete old collections. Not even Amazon techs can delete them  |
I hope this is not true. Yesterday I had two separate chats with CS reps with different issues related to collections. The first rep said that it was impossible along with the fact that there was no way to remove two defective devices from my import list. The second rep was more helpful and he was sending my information to the techs to see if he could have them wipe out all the collections on my devices in order for me to start over. He said he would get back to me within a few days if this was possible or not.