Thread: Needing help with new Kobo Aura HD
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Old 10-03-2013, 01:59 AM   #15
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by tadpole View Post
Well last night I was beyond exasperation and called Kobo to get instructions on how to return this Aura HD. Then I did a factory reset and boxed it up. So today, after some sleep and a few cocktails, I decided to try again and I have now had some success. My software version is 2.8.1 (b2c05cda0e, 9/20/13) again.

I found out that when I to send to the device, I then have to go to the device icon and select 'configure the device' with each book. A bit time consuming and annoying but it did work...to a degree. On several of my books, though the book is there the cover is not. Is there a trick to get the cover to download also? Also, some of my books still will not open once on the device. I get a message stating that the book can not be opened as it is a DRM book. And I know for FACT that the book is NOT a DRM book. So is there a way around this?

Again thank you for all the support here. It has been greatly appreciated. So I will continue to play with the Aura HD, and will probably not return it, now that I know where to come to for answers. Thanks again.
You shouldn't have to do anything with the device configuration after the first time. Or you want to change it. And, after changing the device configuration, you need to restart calibre.

For covers, you shouldn't need to do anything. The device will generate them from the book when it needs them. But, the device configuration has some options for sending covers at the same time as the book. This has some advantages over the way the device generates the covers.

The DRM issue is one I see very occasionally. I usually delete the book and send it again. If it happens for to many books, it probably means the database on the device is corrupter. The best solution for that is to logout on the device. It will create a new empty database, restart and then prompt you to log in again.

But, to understand more about what is happening, I need the debug log. This will give me a good idea about what is happening when calibre interacts with the device.
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