Quote:
Originally Posted by makeminemaudlin
Good point. How do you recommend I make that complaint? Phone? Review? Both?
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I'm not really sure. But IMO,by phone would seem the most "natural" and direct way, because you end up with a real person, and I think that this is also the channel that Amazon pays most attention to.
Of course, the idea is not to insult or to belittle the poor phone guy, but just to state in a matter-of-fact way that you don't understand why the device doesn't let you do things the way that you want, but forces you to do it the way that Amazon wants. Like: Why can't you choose to have smaller margins? Why can't you put your favorite font on the device and then read your books using that font? Why can't you run a file manager on your own device? Why can't you export your books and collections to a USB stick? Small things like that.