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Old 10-01-2013, 09:00 AM   #25
thel8elvis
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thel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austenthel8elvis has memorized the entire works of Homer, Shakespeare, and Jane Austen
 
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Posts: 10
Karma: 23018
Join Date: Aug 2013
Device: NST Glowlight
Quote:
Originally Posted by TechniSol View Post
Sounds like it's not really going into standby... or, put another way, something is running in the background. I'd make sure I carefully blew out the area where the bezel overhangs the screen in case it is similar to the cover getting in the way of the IR problem...

Have you tried doing a pinhole reset, signing out & back in, or a factory reset? I'll bet the battery is not the problem. I'd dump every book out/do the factory reset, put nothing on the reader and try that power test again. Last resort short of returning it to kobo. If it lasts longer I'd carefully add books back to see if one of them is not processing correctly and running the thing down.

If it's not a year old, it's still in warranty, and dead from 3 days in standby is a warranty issue, not expected performance. Don't take "No", for an answer.
I agree, the problem may be a process continuing to run in the background.

To troubleshoot mine, I did factory factory reset, and only added the book I was reading. While I suppose it is possible the epub is somehow corrupted, I don't find that to be a reasonable assumption at this point.

From my fully charging over the weekend, I am down to 51% battery, with a reading time of less than approximately an hour, and 3 days/nights in "sleep" mode.

That's simply not acceptable, and I am going not going to take no from tech support on getting a new one. I believe any decent retailer should have no problems simply exchanging a device at this point.
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