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No, it is cracked. Not blank, not just a perfectly even 1/4 of the screen unusable...no, the limit between the working and not working part is diagonal and jagged. Clearly cracked, with no reason for it.
I can turn it on and off and read in the top half of the screen but the lower part is unusable. No faulty battery, no controller failure.
And Harry, seriously, i didnt sit on it "inadvertently". I notice when I sit on things larger than a peanut, and I'm an adult, I dont jump around car seats either.
I know you like the cybook, i loved it until the screen died too. But you constantly defending the company and treating us as retards who apparently cant help banging / dropping / sitting on / hammering their ebooks without "noticing", is at the very least, irritating.
We're not stupid, nor we want to trick the company into paying for our mistakes. We just expect a minimum resistance from the devices we buy (I say minimum, because a cab ride is hardly a full contact sport) that allows for normal use. Specially in a device designed to be carried around everywhere. In a protective case. If that condition is not met, it is perfectly reasonable to expect the company to compensate the aggravated customers.
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