Quote:
Originally Posted by jkr
Okay, so it sounds like I just have a defective product somewhat. That's more reassuring than the official kobo line which was that (quoting the transcript of the chat they sent me) "Based on the time frame that you have your device. 5 days is normal because you read on your device every day." That was in context of having owned it 7 months, reading 30-45 minutes a day and leave it in standby the rest of the time with wifi off.
It's gotten worse now, but I see no reason to believe that their response will be different.
I wish they had been a bit more upfront with me, but I do like their device better than the competitors, so I guess I'll just roll the dice on the next one.
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5 days if you're reading every day and using some wifi is likely normal. If it's just on standby with wifi off, it should last longer than that. I got mine the day they were released and used it heavily (1-2 hours/day plus daily newspaper download over wifi) until the Aura HD came out and it mostly sits around on standby at this point with little or no loss in battery. If you're not even getting 5 days on standby and not reading every day and no wifi use I would push customer service because that's not normal battery life.
In terms of the rapid drop after 40%, the meter has been known to be a little flaky at times with older firmware version (somewhat better currently)
In fairness to Kobo, if you look at the fine print on any of their advertising (and most of the other companies too for that matter) they say they base their "month of reading" on 30 minutes per day with no wifi use, so that's not just something that customer service is making up. IIRC about the time the 1st Kobo's came out they were all claiming 2 weeks (based on 1 hr/day) then Barnes and Noble (I think) went to 1/2 hr/day so they could claim longer battery life and everyone else also went to 1/2 hr/day after that. Light really doesn't effect battery much, so most of them now include light usage in their numbers). And in reality 1/2 hour doesn't mean much because it's actually the number of page turns/refreshes in that time that are going to determine battery drain more than the actual length of time.