Thread: Kobo Returns Problems
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Old 09-25-2013, 09:47 PM   #3
taming
Trying for calm & polite
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Posts: 4,012
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Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
Yes. The questions they ask gather all the information they need in one place so no one ever has to sort through a bunch of emails to see what's up. I got my instructions within a few hours (or maybe it was a day), if I remember correctly.
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