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Old 09-25-2013, 03:11 PM   #361
cr3nk
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cr3nk began at the beginning.
 
Posts: 13
Karma: 10
Join Date: Sep 2013
Device: Kindle Paperwhite 2013
Quote:
Originally Posted by Lyn2012 View Post
Yes as Samhy said, it's a sideloaded ePub.
Thanks Lyn and samhy.

Have contacted Kobo Support regarding my exchange for my unit with uneven lighting. Sent an email but no response so I took the liberty of calling.

Was asked to do a reset to solve the uneven lighting issues (not surprised by this anymore) but of course, its a hardware issue. Am now waiting for a followu to the replacement procedure.

The following email I got was interesting. I don't mind being called "educated" for being a geek but shouldn't these notes be kept away from the customer? Just saying.
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