Quote:
Originally Posted by samhy
I believe that ereaders are seen as less important than tablets, smartphones or computers so given time they'll finally come to deal with it.
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Furthermore, it was the release day for the Samsung Galaxy note 3 + Galaxy Gear in France today... Ooops, they were neither in display at the Cergy FNAC (Oise Valley, let's give them some ad
) Really at this FNAC store (I have to adknowledge that it's a small one) they use to blunder almost everything... It must be a tradition...
Last year, for the 2nd birthday of my grandson, we had a family gathering including his great grandmother aged 90. I ordered a new SD card for my camera on their website with the option : "take it in one hour in our physical store" (it's a one hour trip between my home and their store). When I arrived, the cards were in display in the store, but I couldn't have one as those ones were only for the store sells. The one I had ordered was not available. I asked for one of the "store" and was faced with a refusal : I would have had to cancel my web order and then buy one from the store for... 10 € more than the web price...
The card that was to be available in one hour arrived... a week after the order. I came every single day asking for it and it was at least delivered (after the family gathering of course). Two weeks after that, I received an email asking me to come and fetch it from the store. I came and learnt that in fact, my card was actually there at the moment it first must have been (one hour after my command) but as it had been badly registered, it didn't appear on their stock firmware, and furthermore, the delivery had neither been registered in it. Has I'm honest I did tell them that I had already got it but was not even offered some apologies.
It's a chance for FNAC that it's not possible to buy a Kobo out of everyone else in France, as the more I buy from their store, the less I'm incline to do it again
