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Old 09-23-2013, 12:42 PM   #907
apesmom
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Join Date: Apr 2011
Device: Boox Nova Air, Galaxy Note 10
Has anyone emailed Kobo support using their webform in the past few weeks?
Last night I purchased a book but the download was for something else, didn't even get a confirmation email.

Also never heard anything back when I sent an email about the prices changing on books listed as $1.99 but appearing much higher on the check out screen. That was over a week ago. I'm wondering if those issues are just being sent off into a black hole from their new website.
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