Quote:
Originally Posted by cyvros
I'm with you on this one. I used to be a regular poster on here, but the tone of the place really gets me down, so I just lurk.
I mean yes, there are faults and bugs and issues and I have experienced many of them. (Remember the bug with... 2.0, I think it was, where the database would corrupt and a factory reset was required? I encountered that five times in the space of a week. That's five times I lost all of my sideloaded books and data.) But that's no excuse for relentless negativity. Criticism is perfectly fine. Unreasonable anger before trying to investigate the issue properly, however, isn't.
I've spent the past eight years voluntarily testing beta, alpha and nightly software. I encounter bugs and issues and things I don't like all the time, but I take the issue up with the developer(s)* rather than yelling at strangers on the internet. It's really not that hard to do.
If you have criticisms, there's no issue posting them. Just be polite, mature and reasonable about it. (I don't understand why people need to be reminded of this.)
Don't be a jerk, don't go making wild accusations and don't call someone a liar unless you can prove otherwise. Unless you have proof to back yourself up, do not lose your cool or you will--oh, dear, this is going to rhyme, isn't it?--look like a fool.
Getting back to the general forum atmosphere: when there's a forum like this and people feel the need to divide into camps, it's a) ridiculous, b) not helpful and c) really not going to get anyone anywhere.
tl;dr Before you write an angry post, stop, breathe and relax or you will look and sound ridiculous.
* That will be harder once Kobo leaves GS, but their developers still hang around places. |
I feel exactly the same, and my early posting on here would show I was hit hardest by a bug that had me reset my touch several times a day the first few weeks! It took a lot of nerve to not return the device right away for something else, but apart from this "glitch" the device was everything I hoped it would be. And even more so now...
Oh! And I know many, many people, including me, that will read, and respond to, work email through the week 'end (and some times the night). One's situation doors not apply to everybody else.