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Old 09-23-2013, 07:38 AM   #30
llcj
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Posts: 250
Karma: 883854
Join Date: Oct 2012
Location: Canada
Device: kobo touch
Quote:
Originally Posted by Japes View Post
Starting anything from the date of order (be it the warranty or the return period) is absurd. My question to the girl was..."had you then taken 15 days to ship the order (which they didn't, of course), would I then be out of my return period before the order had even shipped?"

It's a ridiculous, borderline illegal policy. No skin off my teeth. My money has been refunded to me conditionally, and, I'm quite certain, permanently.
I have to agree with this. For in-store purchases, it's reasonable although more time is nice.

To me, however, the warranty and return policy are two different things.

Last edited by llcj; 09-23-2013 at 07:55 AM.
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