[cr3nk]

Thanks for the input ace and samhy,

Have emailed kobo and see what they say. Can't do a physical store exchange as I ordered through the website. Here's to hoping the exchange procedure will be quick and painless.

P.S. This device is a beauty. Should any of you want closeups of the unit let me know happy to help show you what this device is like. (Other than the screen which in my case might be a poor representation of other units)