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Old 09-22-2013, 02:05 PM   #27
DNSB
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Ken Maltby View Post
What I find "unethical" would be Kobo's actions, as described. 15 days warranty on the function of the device? The "warranty" time period starting when the order was placed, not when the transaction is completed? It looks, to me, that Kobo's practices might be somewhat questionable in nature.

(Shoe fitting some more.)
While I don't approve of the practice, I've dealt with quite a few vendors who started the warranty period when the order was placed or the devices were shipped. As you said, questionable at best but not all that uncommon either.

Regards,
David
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