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I'm not completely sure that's the problem but the fact is that the document you have has the information on the location of the images but you still have to tell Creator to embed them.
The way to do this is to go to metadata and get rid of the information there about the embeded images, then browse again for them and lastly update the metadata so that the images stick to the ebook.
Just to be sure, are you talking about cover images or something else?
Also if you want you can send me the doc (if it's not sensitive information) and I'll try to give it a go. If that's so just send me a PM.
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