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Old 09-22-2013, 11:20 AM   #25
llcj
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Posts: 250
Karma: 883854
Join Date: Oct 2012
Location: Canada
Device: kobo touch
Quote:
Originally Posted by Ken Maltby View Post
What I find "unethical" would be Kobo's actions, as described. 15 days warranty on the function of the device? The "warranty" time period starting when the order was placed, not when the transaction is completed? It looks, to me, that Kobo's practices might be somewhat questionable in nature.

(Shoe fitting some more.)

Luck;
Ken
From memory, I believe the warranty is a one year limited warranty. I think what japes was looking for was a return with full refund, no questions asked. Kobo's policy on this is fifteen days; if you purchase online from a retailer such as ChaptersIndigo, the return period is thirty days.
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