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It looks as if you will need to get out the tools and 'pop' the covers - check for screws under the rubber pads - because it sounds as if a cable has broken or worked loose.
Note, flat flexible plastic cables fit into sockets that have lift up locks at the top that will break if you are not careful. Other than that you are on your own because no one that has taken their EE apart supplied any pictures of the insides - think of an iFixit teardown.
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