[davidfor]

Originally Posted by EagleRidgeGal

I did it! And it worked. Yeay! Thanks DavidF, then I did the second thing you suggested,

Glad that worked.

I've been having additional problems with the Glo - this morning it was constantly refreshing the desktop on the Glo every 30 seconds or so, and there have been EXTREME delays in responses (eg. last night it took >15 minutes to open the library and scroll through 10 pages!!) So, I'd had ENOUGH and this morning (after the constant refresh incident) I did what you suggested re: logging off and re-installing the db. So far, so good. I've also re-formatted my 8Gb microSD card (again to FAT32) and I am now trialling (with Calibre) side-loading my books directly to the microSD card - it is installed in my laptop via an adaptor, and comparing that process to directly side-loading books to the same microSD card inserted in the Glo. The external trial appeared to work okay, all the books were subsequently recognised and displayed by the Glo, but Calibre is now saying this small sample has 2 copies each. I will check on the Glo and see if it recognises 2 copies of the same books. When I initially looked in the folders on the directly mounted microSD card post copying, it could only see one version of each book. Confusing. But a minor hiccup as things go. If this speeds up the Glo and allows me to have my entire library accessible at once all will be good.

Calibre showing two copies of a book on the device probably means you have a copy in the main memory as well as the SD card. If this is the case, it shows it in the "OnDevice" column. Or two copies have been sent with different paths or file names. A way to check is using the delete prompt. In the library list, select one of the duplicated books and press delete. A prompt will ask you where to delete from, press the "Device" button. The next dialog shows the list of copies with the full path to each. You can see where they are

DavidF thank you so much for your advice and help. I really appreciate it. You have been far more helpful than the Kobo technicians. Their response to my unnamed shelf problem was to offer to remotely delete all of my shelves, and yet their own rep had told me 3 days earlier that the next firmware update would probably fix this problem - a fact that technician #2 never even mentioned. Technician #2 has also repeatedly pressed me about wanting to know the sources of all of my ~2000 books - is that a normal request? Seemed a little odd to me.

Deleting the shelves on the server is a quick way of fixing some of the problems with shelves. The question about the source of the books was probably to work out if they were kepubs purchased from Kobo or sideloaded from somewhere else. For the kepubs, the shelves they are on are synced to the server, so they can do different things about them.

Anyway thank you very much for your help. I will keep you appraised of whether this has been a successful fix or a temporary one. If this doesn't work I guess I'm looking at another factory reset. Oh well. That's tomorrow's problem. Cheers, Kaila.

Glad to be of help and I hope this has fixed things.