Quote:
Originally Posted by PeterT
The point I'm trying to make is think of this as your home. We have someone come walking in and instantly ranting about an issue.
On the other hand someone walks in and coherently (and politely) describes an issue.
Which person and problem are you more likely to want to deal with and try to help?
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The one who agrees with me
But seriously, If someone ordered a brand new and slightly expensive toy, endured the wait and the anticipation, and it this behaved badly, brand new out of the box, I don't think a pile of pooh is an overly strong way of putting it. Would not make me want to step on them and squash them like a bug in any case even if the h was changed to a p.
Of course if someone came into my home and started to criticise my furniture, I wouldn't jump all over them until they kicked my dog
The onus for hospitality rests mainly on the host.
Helen