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I think it is correct that there are no secrets to excellence in business leadership. There are just so few leaders that "get it right." Far too many leaders say the words but don't walk the talk.
Most businesses seem accounting-focused. Their customers and their own employees do not have enough priority in their strategic planning. It is more important to hit metrics like increasing inventory turns or accounts payable days than to satisfy customers. That is the recipe for the sea of mediocrity I swim in daily.
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