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The language is not difficult, but if someone expects you to sit down and start writing code for some huge project: good luck. There are like 20.000 frameworks and libraries out there, and they're all different, and work in a different way. It costs time to get up to speed with the one used, and if you know it, the knowledge becomes almost useless as soon as you need to work on a project that uses different frameworks and libraries.
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Yes. That's precisely the problem.
WRT Tech support expectations: I have fairly VAST experience with this, and 90+% of it is, "teach me how to use this feature" or "I can't be bothered to read the instructions." Just today I was castigated by a woman who had her book scanned and OCR'ed, even though I warned her, because I didn't teach her how to use Word beforehand, so that she could find and fix broken paragraphs. And I mean, CASTIGATED, as if this were part of my job.
Nothing could induce me to offer support for Sigil. Seriously. Look at all the entitled a**holes we get on here complaining, that we see now, when it's FREE????
Hitch