Quote:
Originally Posted by TheBard
I emailed Kobo Customer Care, and received the following answer a day or two later:
"You contacted us today requesting a order status update. We have escalated this matter to the Direct Orders department requesting they provide you with a Tracking Number and information about your order. This department will contact you in the next 2 to 3 business days."
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Hehe, I received pretty much the same from the UK team, only difference is Tier-2 team instead of Direct Orders. Looks like they don't really have a clue.