Quote:
Originally Posted by Seraphine
Hi again, all. Thanks for your comments - it appears as though I can't read this book outside the Kobo ecosystem, would that be correct? It doesn't strike me as particularly excellent business practice not to specify this before the point of sale, but I suppose that it is what it is; and really, I'm sure I'd have actually noticed something somewhere, had I known where to look.
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Make sure you send Kobo Customer Service a note regarding your displeasure at being stuck with a book you can only read on Kobo devices. They recently changed their website so that it no longer gives this information prior to purchase (at least not easily), and it is definitely a bad business practice. If enough people scream about it, maybe they'll change it back.
And since they make it difficult to find, here is the Customer Service contact page link:
http://kobo.frontlinesvc.com/app/ask