Quote:
Originally Posted by Venus
Hi AnemicOak. The book I bought could not even be downloaded. I just kept getting an error message. But I would like to think that most companies would issue a return if the circumstance warranted it.
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Yes, like I said their basic policy (B&N, Sony, Kobo, Diesel, etc.) is no refunds, but they'll all generally make exceptions for certain thing (like not being able to download). It gets trickier to get a refund after you've downloaded, for things such as formatting issues.