Quote:
Originally Posted by hwlester
So, I noticed this common thread on both support chats. Do you actually HAVE a Kobo Glo, and are you trying to sync it, or are they just COMPLETELY missing the issue?  |
Re the common threads, yep I started a thread in the Devices section of Kobo, Sony and Amazon - just to alert people to the 50% off Bargainmousse Kobo discount; and included info on the Sony and Amazon threads about being able to buy Kobo books and via Calibre being able to read them on their device of choice.
But - those threads were deemed subversive because they were outside of the Deals, Freebies etc Forum and so were eventually amalgamated into 1 thread and plopped into the Deals sub-forum.
Hang about - I've just come in and edited my chat with you because I realise now that you're not asking why I've started the other threads, lol 
So yep I do own the 3 devices as listed, and use my Glo the most because I need to read with the built in light.
The problem with the Kobo Customer Care pro forma is that one has to enter a reason for contacting them - and the reasons they provide do not cover my situation - so I was stuck with ticking the syncing Glo box.
However, after my 2 clear emails to them, one would think that they would be clearly reading what my issue is .... but they're not
And to think that this was the first book I bought with the 50% off code and the first time that I've used the 'new look' website.
I'm only using IE9 now to view their website - yep it's still the 'old look' site.