Quote:
Originally Posted by Match
David,
Thank you for your reply.
Curiously, the device shows up in device manager as 'Kobo Reader 2.8.1 USB Device' and checking these properties it also detects the full space of the Kobo as unformatted - however any attempt to use Windows to format it fails (no surprise there).
I have tried a separate cable to the same result - The device is in perfect working order until I attempt in any way to access it from my computer; before the update it worked flawlessly with Calibre (or manually dumping books/pdfs for that matter) -I have never used the Kobo Desktop Application except for setup.
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Weird and wonderful toys, these ereaders.
Immediately after the factory update, when you connect it to your computer, do you see any directories/files on the device when you initially connect it? That is, the .adobe-digital-editions and .kobo directories should be visible.
Given that it is behaving the same on multiple computers with multiple USB cables, it's a tossup whether the USB connector has become damaged or the internal uSD card is damaged.
If your device is under warranty, I'd suggest contacting Kobo customer service.
If it's not under warranty, depending on the model of your device, it can be fairly easy to open and remove the internal uSD card for testing. Some of the early Touch models did not have internal uSD cards and the Aura HD can be a pain to dismantle but most of the Touches and Glo are quite easy to open -- see the thread
https://www.mobileread.com/forums/sho...47&postcount=1 in the Developer's Corner thread for more information.
Regards,
David