This is what I wrote to Kobo most recently. It went to senior managment staff--not Tier 1 or 2 support. It is part of an ongoing conversation with them. They have been responsive and very much attentive. I actually do expect things will change.
Quote:
I have gone on and on about needing more information about formats. Several people report that they have purchased books that are only available as kepubs--most recently a title from O'Reilly. Someone chimed in and said that the way to tell if an epub was available is if Blackberry is listed as a device. Really? Really?
There has to be a better way. Who the heck is going to figure this out?
See: https://www.mobileread.com/forums/sho...postcount=3468
People need to know:
1) Is a book only available for use on a Kobo device (eink or Kobo tablet)
2) Is the book reflowable-- some folks never want a non-reflowable format if using a smaller device
3) Does the book have DRM
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