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Old 09-14-2013, 11:05 PM   #3468
witchkitten
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Posts: 46
Karma: 12026
Join Date: Jul 2013
Device: Nook Simple Touch
Quote:
Originally Posted by Lynx-lynx View Post
Okay, this 50% off special has just turned way off for me on the first purchase!!

Great, I thought - an O'Reilly book at 50% off - yep I bought it.

But - Kobo has recently changed it's Aus site to the 'new' look Kobo website and I didn't realise that I was buying a kepub ebook.

I didn't get a choice - and nor do you know it's format even after purchase!!!

Yep, it can only be viewed on the Kobo desktop or on a device - NO epub version offered.

Yucko

So - beware, or caveat emptor as they say in the classics!!
I had a similar experience. I purchased a book not knowing that it was only available in the kepub format. I have a Nook so the kepub isn't useful to me at all. I called Kobo's customer service and they refunded my money for the book in the form of a store credit.

It's frustrating because Kobo doesn't indicate that the Adobe Epub format is not available until after the book is purchased and the Adobe download link doesn't show up. I think I may have discovered a away of telling which books are kepub only by looking at the supported devices. The kepub book I bought doesn't support Blackberry while all of the Adobe Epub books I've purchased do. I don't know if this is always the case but it's worked so far. Kobo really does need to make the file format clearer in the future.
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