Quote:
Originally Posted by jimhen
I am a PRS-505 user (and lover) and regularly download books from Sony's store with no issues. I recently purchased Nigel Hamilton's Bill Clinton bio "Mastering the Presidency" and noticed annoying elements in the typeface. In particular there are bizarre and inappropriate hyphenations of words throughout the text, e.g. con-gress, con-versation and many more.
This is really annoying. The book is great but this format is distracting. This is the first book I have seen this issue. Are there any more out there and what is the cause?
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As an update to this issue I called Sony Customer Service and had a lengthy discussion about my problem. I was given a case number and told someone would call me back within 24 hours after they had checked the book themselves. That was a week ago and so far no call. mmmmmm.......