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When I ordered my Mini last week from the Kobo website, I went into chat because I did not get an order confirmation email. I was told that they do not send out any emails. That was funny because they asked for an order number when I went into Chat. I do remember after the order on the site the confirmation page (if you call it that) after I placed the order might have had the order number on it. I didn't copy it down because I assumed (wrongly) that I would receive a confirmation email. I also asked would I receive an email when the Mini shipped. The sales rep indicated that I would not. That seems a strange way to run an order site. I am keeping my fingers crossed that it will get here soon.
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