Duh,
Well at least they admit that it is broke at their end.
Sounds like you need to switch to another on-line archive service.
Either one of the free 'Cloud' services or even one of the free 'Repository' services.
Hmm..
BitBucket uses: Cloudfront for its storage, also known as: Amazon
Double Duh . . . .
I just spent the past couple of weeks pushing 8Gbytes of materials to our BB repos - haven't filled them up yet.