Thread: Kobo.com
View Single Post
Old 09-06-2013, 04:54 AM   #23
DStyle
Connoisseur
DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.DStyle knows what's going on.
 
DStyle's Avatar
 
Posts: 72
Karma: 25278
Join Date: Aug 2013
Location: New Zealand
Device: KOBO Aura HD
Ordered the Aura HD from the website and got charged in CAD. Was furious and complainted for a refund on Monday. The lady told me she will escalate to 2nd level. Contact again yesterday and the case is still pending and said still with 2nd level. I mean, is it that difficult to refund? Will contact again tomorrow.

Worst thing is, when you checkout, the website don't tell you which currency you are paying in. Bad website. Not buying anything from KOBO website till they fix it.
DStyle is offline   Reply With Quote