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databoy2k · 09-04-2013, 09:49 PM

Hey All:

Weird issue with my KT (old style). I've updated to the latest version (2.6.1) and decided to do a factory reset. Once finished, I plugged it into the computer and let Desktop do its setup. I get as far as the second page, where you have to log in. The correct credentials result in the setup staying on the "sign in" screen (no error re: password, etc.). I cannot actually save the account to the Kobo.

Issue persists even when unplugged from the PC. I have to set up an account, so I add the Wifi ssid and code. When I sign in on the KT, I get an error that the device is not connected to the wifi, which kicks me back to Wifi setup. Once again, cannot set up account on the device.

I haven't been able to factory reset or anything else since this issue, because I can't even get into the actual device. Any tips on how to get the thing working again?

--Databoy2k

09-04-2013, 09:49 PM	#1
databoy2k Junior Member Posts: 7 Karma: 10 Join Date: Feb 2012 Device: Kobo Touch	KT Not Accepting Account on Setup Hey All: Weird issue with my KT (old style). I've updated to the latest version (2.6.1) and decided to do a factory reset. Once finished, I plugged it into the computer and let Desktop do its setup. I get as far as the second page, where you have to log in. The correct credentials result in the setup staying on the "sign in" screen (no error re: password, etc.). I cannot actually save the account to the Kobo. Issue persists even when unplugged from the PC. I have to set up an account, so I add the Wifi ssid and code. When I sign in on the KT, I get an error that the device is not connected to the wifi, which kicks me back to Wifi setup. Once again, cannot set up account on the device. I haven't been able to factory reset or anything else since this issue, because I can't even get into the actual device. Any tips on how to get the thing working again? --Databoy2k