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Originally Posted by Kumabjorn
Does anyone know what happens to customers who bought books from Books on Board or any other defunct retailer?
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For Google or any retailer not Amazon, Apple, B&N, Kobo or Sony people have to file a claim form. In all cases but Google (where they provide a claim number) the individual has to detail their purchases. I don't know how that works with BoB, but since they were still around when the settlements started perhaps the claims people have access to BoB's records or something? I think CyberRead went down without ever getting Agency books back, not sure about places like Astak's store, I think they did some Agency. I'm not sure if Borders purchases transfer to Kobo, like the books did, or not.
I'm trying to decide if it's worth trying to track down all that info for the time period. I don't
think I bought many Agency books, but I did buy some when there were $0.99 - $3.99 deals.
Here's what the settlement site says about "other retailers" (Diesel, ARe/OmniLit, ebooks.com, etc. I'd assume)...
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1. Do I have to submit a claim to participate in these Settlements?
Yes, a Claim Form will need to be filed to receive a check. All Claim Forms must be filed online or postmarked by December 12, 2012.
2. Do I need a Settlement ID Number when I file a Claim Form?
If you purchased eligible E-book(s) from a retailer other than Amazon, Apple, Barnes & Noble, Google or Sony than you are not required to provide a Settlement ID Number to file your Claim Form.
3. Who should I contact if I have questions about my E-book account?
You will need to contact your retailer with questions relating to your E-book account. If you have questions related to the requirements of filing a Claim Form or other general Settlement questions you may contact the Claims Administrator at info@EbookAGSettlments.com or by calling 1(866) 621-4153.
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