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I have in my possession, two PRS-T1 Readers that were purchased 2 years ago. One has been used almost daily, and the other was hardly used at all.
The one that was heavily used is markedly faded compared to the rarely used one. I did not think that the heavily used one was faded and I would have vociferously defended it as such until I tried using the rarely used one. The difference is significant enough that I noticed right away. It was only after seeing how good the rarely used one looked, that I bothered to compare.
I also have a PRS-600 that was heavily used which appears to be very faded. I had chalked this up to technological improvements, but now I have my doubts.
It has been posted in this thread that the manufacturer will replace a bad screen under warranty, but this screen has faded over the course of two years and there is no warranty now.
I think that this problem hides behind the tendency for ereader folks to constantly buy the latest and greatest, and I'm guilty of this too. When I take my ereader to the store and compare it to the newest ereaders, it looks quite shabby with its faded screen and I feel justified in buying a new one.
Shame on Eink for its sneaky planned obsolescence or poor quality.
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