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Oh my friend it happened with me too.
As I'm is europe I had to send it to US to repair, but I gues I needed to ad 50 $ to have a new one.
Them they send it to your adress.
I guess this is a error form them, my reader had this problem after a day of many sun. I dont know if was the hot or wat, but be carefull with your reader I had to pay more, But I guess you guys in US have Warranty for 2 years.
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