Quote:
Originally Posted by DStyle
How long do you have to wait till you receive an email from Kobo?
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Here's my tale from when I ordered mine. Note that nothing would happen unless I contacted CS:
5/28: Ordered, nothing happened
5/29: Contacted CS, order not found, got escalated
5/29: Heard back from Tier 2 CS that order has been found, got order link. Status "On Hold"
5/30: Status "Processing"
6/4: Status still "Processing". Contacted CS, escalated again.
6/5: Shipped.