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Old 08-30-2013, 10:02 AM   #5
theducks
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Posts: 31,094
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Join Date: Aug 2009
Location: The Central Coast of California
Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A
Quote:
Originally Posted by davidfor View Post
Unfortunately, I haven't been able to fathom what this problem is either. A problem like this has been reported a few people. Calibre seems to connect to the Kobo device OK, but after a while, the device disappears and an error like you are seeing is shown. This can happen during the first "Send Metadata to Device" job, or it can happen after sending some books to the device.

I think, but am not sure, that all reports of the problem have been with Windows XP SP3. That makes me think there might be a problem with the USB driver in XP. I have just dug out an old laptop with XP on it, so I'll see if I can reproduce the problem here.
David
You might request that those user supply which USB chipset is being used.
My first PEz would not function properly with Intel's 82801series (same problem with multiple PC's) USB2 Enhanced driver enabled. I had to run in USB1 mode . My later build PEz runs fine on Intel USB2 .

They can find the device info in the Device Manager (Control Panel: Systemevice Manager button: Universal Serial... at the bottom of the list)
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