MobileRead Forums - View Single Post - Calibre can't access files in Kindle memory

Shanekom · 08-30-2013, 09:58 AM

Hallo

I've gone through the previous posts about this problem but haven't been able to find a solution. I've been downloading books to my Kindle for months, and suddenly this morning it just gives the message below. I didn't do anything to either the Kindle or upgrade the Calibre. My computer displays the Kindle documents, there's just one device attached to the computer, I plugged in the USB at the back, restarted, rebooted, nothing helps. I'm completely lost where computers are concerned and would appreciate it if someone could take me by the hand and help me.

Thanks
Susan

calibre, version 0.9.8
ERROR: Error: Error communicating with device

Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre'

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 85, in run
File "site-packages\calibre\gui2\device.py", line 441, in _get_device_information
File "site-packages\calibre\devices\usbms\driver.py", line 107, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre[/COLOR][/I]

08-30-2013, 09:58 AM	#1
Shanekom Junior Member Posts: 4 Karma: 10 Join Date: Aug 2013 Device: Amazon kindle Wi-Fi, 6" Display (no ads)	Calibre can't access files in Kindle memory Hallo I've gone through the previous posts about this problem but haven't been able to find a solution. I've been downloading books to my Kindle for months, and suddenly this morning it just gives the message below. I didn't do anything to either the Kindle or upgrade the Calibre. My computer displays the Kindle documents, there's just one device attached to the computer, I plugged in the USB at the back, restarted, rebooted, nothing helps. I'm completely lost where computers are concerned and would appreciate it if someone could take me by the hand and help me. Thanks Susan calibre, version 0.9.8 ERROR: Error: Error communicating with device Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre' Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 85, in run File "site-packages\calibre\gui2\device.py", line 441, in _get_device_information File "site-packages\calibre\devices\usbms\driver.py", line 107, in get_device_information IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'G:\\driveinfo.calibre[/COLOR][/I]