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Yeah, thanks for the thought, robko. I did try a factory reset (much less painful these days, since Kobo remembers and restores my shelves — though I'm a bit unhappy about Kobo recording everything that's on my device, whether it was bought from Kobo or not — and I don't keep more than a few immediate titles on the device, so there's not a lot to restore), but it doesn't seem to have changed things.
That's why I was keen to hear how common this might be. Apologies that it's already been discussed — though i wasn't reading the site when it was, and I didn't have an Aura until recently anyway.
I tried to send an e.mail to Customer Care (since I live outside North America), but the link on the Kobo site doesn't work.
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